FAQ

At Younger Vending Service we get hundreds of questions from prospective clients every month. We're always happy to talk with you one-to-one to discuss the specific needs of your unique location, but there are some questions that everyone wants to know the answers to before they sit down to talk with us. You'll find the answers to those questions right here.

Is there a cost to my company for the vending equipment/service?
Younger Vending will provide the machines and service free of charge.

How often do you come by and fill up the machines?
As often as needed. All accounts will be re-stocked a minimum of once a week.

What condition are the vending machines in?
The machines coming in will be new or near new. The machines will be in excellent condition and uniform in design.

What is the procedure if someone loses money in the machines?
Vending machines from time to time do take people's money. Our route drivers will offer refunds or you can call the number on the vending machine to contact us directly at (661) 297.4341.

If a machine has a problem how quickly do you respond to fix it?
Once a problem has been brought to our attention we respond quickly to resolve any problems. Keeping our customers happy and our vending machines stocked and functioning properly is our #1 priority.

Can we request specific products?
Of course, you can either request a specific product through our website or talk to your account representative. We want to offer the products your employees want.

Is there a contract?
No contract required, however if you need a contract we will provide a mutually agreed upon format.

How long does it take for delivery/installation and what is the process?
Once you give us the go ahead to move machines in we will be ready to go within 14 days. In the event that you already have a vendor, we can facilitate the changeover to accommodate your needs.

What are your service days and hours?
We provide service 24 hours a day 7 days a week. Our trucks start very early in the morning every day and we have route technicians on call around the clock. The people who re-stock your vending machines are also trained in repairing them. This helps facilitate most machine repairs and ensures that your vending machines are always up and running.